What our customers say
5.0
reviews
5.0
halloweensurf
March 30
Bought a home in 2025.
Working with Vicky was great. This was my first home and she explained everything and helped me through every step, dissolving any reservations I had about buying. Vicky and her team are so accommodating, and quick to respond, I felt like I was a top priority.
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joe sacco10
March 13
Sold a Single Family home in 2025 in Burlington, MA.
I couldn’t have asked for a better experience working with real estate agent Vicky Kustov. This is now the second time selling a home and working together. She is incredibly organized, smart, pleasure to work with, and much more. I hope to work with her again in the future.
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zuser20180322204519997
March 10
Bought a Single Family home in 2025 in Billerica, MA.
We’re so glad we had Vicky by our side during our home search! She was incredibly thorough and took the time to explain everything in a way that made us feel confident and informed. During showings, she pointed out things we wouldn’t have thought to look for, which was so helpful. Her communication was amazingly fast, and she made the whole process feel smooth and stress-free. When we were up against multiple offers, she also had great suggestions for how to approach negotiations, and thanks to her advice we were able to win the bid. We couldn’t have asked for a better experience—highly recommend her to anyone looking for a great realtor!
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avitalijos22
February 4
Sold a home in 2025.
It was a stroke of luck to have found Vicki that Sunday morning.I was searching for a realtor who could guide me through a very difficult house sale. I am out of state and the conservator for my mother's house. I was navigating many issues with the house and being 3 hours away I was lost. Vicki returned my call that day and alleviated all my anxieties. She took charge of absolutely every issue we had during the course of the sale. She did an amazing job pricing and promoting the property. She checked on the house on a regular basis. She dealt with every problem that arose in a professional, and compassionate manner. She communicated with myself and the attorneys as we worked our way through the probate process. She anticipated issues and headed them off before they became issues. I could go on and on. I cannot recommend her more highly.
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rvnichiporuk
February 4
Bought a Condo home in 2025 in North andover, MA.
Vicky Kustov is highly professional and knowledgeable real estate agent. She did a wonderful job helping with finding our dream home. She has guided us through every step of home buying. We have won the bidding over others’ multiple offers following Vicky’s professional advice. We definitely recommend Vicky Kustov to anyone who is looking to buy a house in Boston area!
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buweps
January 8
Sold a Single Family home in 2024 in Billerica, MA.
For this review, I could actually write a book with several chapters., but for the sake of hoping it gets read, I’ll keep it short and to the point. On a scale of one (being not so good) to ten (being the best), Vicky Kustov as a Professional Realtor is a 10+++. I was apprehensive about the whole process and was a ‘Nervous Nellie’ and Vicky came through as a real pro. From the first day Vicky walked into our house she assured me that everything would be fine. She did her homework before she arrived and spelled everything out in detail of how and when steps during the process would transpire. I was still skeptical but being the penultimate professional, Vicky assuaged my fears at every step along the way. The house sold for 16%+ of asking and Vicky became more of a friend than a named realtor and stayed with us until the day we moved out and beyond. I can’t say enough about this Professional Friend of mine and would recommend her as the #1 realtor in her area.
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dnqfszyybz
November 25, 2024
Sold a home in 2024.
We are so thankful we chose Vicky Kustov as our Realtor. After our mom passed away, we needed help selling her home in Burlington and Vicky made the entire process so easy for us. Vicky is a great communicator and exceptionally organized. She outlined the entire process, gave us a timeline, and always kept us informed. We were hoping to sell quickly and Vicky kept everything moving forward, allowing us to sell the home and close only a few weeks after the initial open house. She also got us quite a bit over the asking price! If you choose to work with Vicky, you will not regret your decision. She is a kind, caring professional and knows the Burlington market well. She exceeded all our expectations.
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annjulkel2000
November 24, 2024
Bought a home in 2024.
VIcky is an absolute pleasure to work with. I’ve never worked with someone that was so on top of everything. Everything we discussed was completed with efficiency and accuracy. Vicky sent me listings on a regular basis and anytime I wanted to look at a property Vicky set it up immediately. Vicky would spend as much time as necessary to ensure I had all the information I needed. Not only is she an excellent realtor she is a lovely person. She is warm, friendly and genuinely wants to see her customers happy. I plan on working with her again when it’s time to sell my house.
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mini majumder
November 2, 2024
Sold a Single Family home in 2024 in Burlington, MA.
I had the pleasure of working with Vicky during my recent home selling journey, and I couldn’t be happier with the experience. From the very beginning, she impressed me with her extensive knowledge of the market and her keen organizational skills. One of the standout qualities of Vicky was her excellent communication. She was always quick to respond to my questions and made sure I was informed at every step of the process. It was clear that she genuinely cared about my needs and concerns, which made the entire experience much less stressful. Her guidance was invaluable, and I felt confident making decisions with her advice. Overall, Vicky was wonderful to work with, and I highly recommend her to anyone looking for a dedicated and skilled realtor!
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foodaone
September 21, 2024
Sold a home in 2024.
If you want to sell your house, work with Vicky. For our initial meeting, before we even decided which agent we wanted to hire, she had prepared comparables, a timeline of the selling process and explained what was involved with selling to a builder versus listing on MLS. She shared personal stories which created a personal connection from the get-go. She walked us through her selling process instead of boasting about how many properties she's sold like other agents we spoke with. She explained what the recent changes in the law from the settlement against the National Association of Realtors meant to sellers and buyers. After we chose Vicky, at no cost to us, our home was professionally staged and cleaned, which made it look great. No virtual staging gimmick or distracting echos inside an empty home. She took care of everything after the house was listed, handled a buyer who got cold feet with a plan of action to get us back on track, and all the way through closing, working closely with the attorneys. We got multiple offers after one open house and she helped us negotiate to get the best for us, well above asking price. Open communication and transparency during every step of the selling process. She even gave us a gift to remember the house by after our house was sold. She really stands out. Vicky and her team made selling our house quick, smooth and easy. Call her already!
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